Frequently asked questions
FAQ's
1. Where Are You Located ?
We are located in South West Sydney, based in the suburb in Prestons,. We are a home based business.
2. What brand of Pastizzi do you sell?
I have two suppliers. One being S&R Gourmet foods, made in NSW and the other being The Original Maltese Pastizzi Co, located in Victoria. The traditional Ricotta, and the Pea & Curry Pastizzi are from one company (S&R). The Qassatat and the rest of the Pastizzi are from The Original Maltese Pastizzi Co.
3. Where are your Biscuits from?
I am a pastry chef by trade. All Biscuits, Tarts, Figolli and Imqaret are made by yours truly.
4. Can I just rock up to your house for pickup ?
Sure you can! Just as long as it’s between the hours of 8am to 6pm on Tuesday to Friday. I suggest you call or message first to ensure what you would like is available and in stock. Otherwise, by appointment, as I am usually out delivering on Saturday. I am quite flexible, so if I am home on Sunday, or Monday, by all means.
5. Do you deliver?
Yes! Please check the DELIVERY DATES page on this site for delivery dates to each area. We deliver to the ACT, although currently delivering to Queanbeyan. For the Illawarra we have meeting points in, Kanahooka and Flinders. On the Central Coast, deliveries are made in Woy Woy, Long Jetty and Warnervale. These occur once a month on a Saturday. We also deliver in Sydney Metropolitan (North, South, East & West). This takes place on a Wednesday, Thursday or Friday during the day with the frequency yet to be determined at the time of writing this.
6. What time do you deliver?
Please understand that delivery times are dependent on the amount of orders we have on that particular day. I cannot advise a delivery time until closer to the delivery day. Canberra however, is usually set for 1pm onwards.
7. Can I pay on delivery?
No. All items are to be pre-paid prior to delivery.
8. Is there a delivery fee?
Yes. All deliveries incur a flat fee of $10
9. How do I pay?
Payment is to be made prior via eft. PayID, eftpos or cash. Please note Kannoli are to be paid upon ordering as these are made fresh to order.
