Frequently asked questions

Escape to Malta Eats brings the authentic taste of Malta straight to your home in Sydney and surrounding areas. Here are answers to our most frequently asked questions about ordering, delivery, pickups, custom hampers, dietary options, and our fresh Maltese products. If your question isn’t listed here, feel free to contact us directly.

Frequently Asked Questions (FAQs)

1. Where are you located?
We are based in South West Sydney, in the suburb of Prestons. Escape to Malta Eats is a licensed home-based business specialising in Maltese food, baked goods, and gifts delivered across Sydney and selected NSW locations.

2. What brand of Pastizzi do you sell?
We source our Pastizzi from trusted suppliers to ensure authentic Maltese flavours:

• S&R Gourmet Foods (NSW) – supplying our Traditional Ricotta , Pea and other Pastizzi varieties.
  

• The Original Maltese Pastizzi Co. (Victoria) – supplying our Qassatat, Traditional, and other Pastizzi varieties
  

3. Where are your biscuits from?
All biscuits, tarts, and Figolli are handmade in Sydney by our qualified pastry chef. Occasionally, we also stock imported Maltese biscuits to complement our fresh homemade range.

4. Can I pick up my order?
 Yes. Pickup is available from Tuesday to Friday, 9:00am – 5:30pm, and Saturday until 12 noon. Please call or message first to ensure your items are in stock. Pickups outside these hours are by appointment only. Please check out our Hours of Operation

5. Do you deliver Maltese food in Sydney and NSW?
Yes, we deliver fresh Maltese products throughout Sydney and select NSW locations. Please check our Delivery Dates and Locations page for details. Our deliveries include:

• Goulburn, Queanbeyan/ACT, and the Mid North Coast – every 3 months
  

• Illawarra/Shoalhaven – meeting points in Flinders, Kiama, and Nowra - monthly
  

• Central Coast – meeting points in West Gosford, Long Jetty, and Warnervale
  

• Sydney Metropolitan (North, South, East & West) – every two months on a Thursday to each zone.
  

6. What time do you deliver?
Delivery times depend on order volume:

• Sydney Metro: Thursdays from 9:30am
  

• Central Coast, Illawarra/Shoalhaven, Goulburn, Queanbeyan/ACT: usually from 1:00pm
   Delivery times are confirmed closer to the date to ensure all items arrive fresh.
  

7. Can I pay on delivery?
No, all orders must be prepaid prior to delivery.

8. Is there a delivery fee?
 Yes, delivery fee is a $15 flat fee.

9. How can I pay?
Payments can be made via:

• EFT (bank transfer)
  

• PayID
  

• EFTPOS (for pickups and markets)
  

• Cash (for pickups)
  

Please note: Kannoli orders must be prepaid when ordering, as they are made fresh to order.

10. Do you offer dietary options?
Some of our Maltese products cater to dietary requirements, such as vegetarian options. Most items contain dairy, nuts, or gluten. Please contact us before ordering if you have dietary restrictions or allergies, so we can recommend suitable products or accommodate special requests.

11. Do you offer custom orders and hampers?
Yes! We create custom Maltese gift hampers for birthdays, weddings, corporate events, and special occasions. Hampers include a selection of fresh Maltese biscuits, sweets, and pantry items. Every product is carefully packed to ensure freshness and quality, bringing the authentic taste of Malta directly to your recipient. Contact us to design your personalised Maltese hamper.

 

Maltese Food Culture FAQs

1. What is typical Maltese food?
Typical Maltese food is a mix of Mediterranean flavours influenced by Italy, North Africa, and the Middle East. Common ingredients include fresh fish, pork, rabbit, cheese, olives, tomatoes, and fresh herbs. Maltese meals often combine rustic, hearty dishes with fresh, seasonal produce.

2. What is Malta’s national dish?
Malta’s national dish is stuffat tal-fenek, or rabbit stew. It is slow-cooked with wine, garlic, herbs, and vegetables, creating a rich and flavorful meal. Rabbit is widely used in Maltese cuisine, reflecting the island’s history and traditions.

3. What are traditional Maltese snacks?
Popular Maltese snacks include:

• Pastizzi – flaky pastries filled with ricotta or peas
  

• Qaghaq tal-ghasel – sweet treacle or honey rings
  

• Gbejniet – small cheeselets, plain or peppered
  

• Helwa tat-Tork – Maltese halva made from sesame paste
  

• Kannoli – cream-filled pastry tubes
  

4. What types of food do Maltese people eat every day?
Everyday Maltese food often includes fresh bread, pastries, pasta, seafood, and salads. Traditional dishes like rabbit stew, bragioli (beef olives), and lampuki pie (fish pie) are eaten at home or in local restaurants. Snacks and sweets are enjoyed throughout the day with coffee or tea.

5. How are Maltese desserts different?
Maltese desserts often feature almonds, honey, sesame, and spices. Favorites include figolli, qaghaq tal-ghasel, helwa tat-tork, nougat, and various biscuits. Many desserts are seasonal, like figolli at Easter and qaghaq tal-ghasel at Christmas, but they’re enjoyed year-round.

6. Are these foods available in Australia?
Yes! Escape to Malta Eats brings authentic Maltese food to Sydney and selected NSW areas. You can enjoy fresh pastizzi, traditional sweets, biscuits, and other Maltese treats without travelling to Malta.